Purchase Policy

All sales are final. Once an item has been purchased, it cannot be returned or exchanged. We carefully craft each piece to order, ensuring the highest quality and perfect fit for our customers.

Our in-stock ring size is 6.5. Please contact us for details about custom sizing options before placing your order. We want to be sure you are completely satisfied with your purchase. In the rare case that there's an issue with your order, we will work with you to resolve it.

For any questions or concerns about your order, please contact us at +234 916 488 6579 within 7 days of receiving your item.

Lifetime Warranty

At Eno Basse we are committed to a superior quality standard. Each piece is handcrafted and quality inspected before shipment. We take pride in our standard for diamond quality and skilled craftsmanship. We are pleased to offer a three-month warranty against any manufacturing defects and a lifetime warranty on the precious metal and diamond authenticity. Free lifetime in-store cleaning and inspection are always available. We recommend having your piece deep cleaned and refinished once every year to two years depending on wear. We do offer this service at a nominal fee. Shipping and insurance are extra.

Insuring Your Jewelry

Eno Basse recommends independently insuring the ring with your homeowner's or renter's insurance against loss, theft, or damage. There are also specialty jewelry insurance companies, like Jeweler's Mutual, that will insure all exquisite Eno Basse pieces.

Keeping your info safe

Enobasse.com uses the most current encryption technology to provide you with the safest, most secure shopping experience possible. This technology enables the encryption of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured so your personal information stays safe and out of malicious hands.